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Emotionale Ansteckung in technologiebasierten Serviceinteraktionen
Die Wirkung von Smileys auf die Emotionen der Kunden

Cover image: Emotionale Ansteckung in technologiebasierten Serviceinteraktionen 9783658271367
  • Author(s)
    Katja Lohmann
  • Publisher
    Springer Gabler
  • Format
    Fixed Layout
  • Print ISBN 9783658271367, 3658271361
  • eText ISBN 9783658271374, 365827137X
  • Copyright
    2019
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Emotionale Ansteckung in technologiebasierten Serviceinteraktionen: Die Wirkung von Smileys auf die Emotionen der Kunden is written by Katja Lohmann and published by Springer Gabler. The Digital and eTextbook ISBNs for Emotionale Ansteckung in technologiebasierten Serviceinteraktionen are 9783658271374, 365827137X and the print ISBNs are 9783658271367, 3658271361. Save up to 80% versus print by going digital with VitalSource.

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