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Business Process Mapping 2nd Edition
Improving Customer Satisfaction

Cover image: Business Process Mapping 2nd edition 9780470444580
  • Author(s)
    J. Jacka
  • Publisher
    John Wiley & Sons P&T
  • Format
    Reflowable Layout
  • Print ISBN 9780470444580, 0470444584
  • eText ISBN 9780470496053, 0470496053
  • Edition
    2nd
  • Copyright
    2009
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Business Process Mapping: Improving Customer Satisfaction 2nd Edition is written by J. Jacka and published by John Wiley & Sons P&T. The Digital and eTextbook ISBNs for Business Process Mapping are 9780470496053, 0470496053 and the print ISBNs are 9780470444580, 0470444584. Save up to 80% versus print by going digital with VitalSource.

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