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Creating Master Images

Step 4

Testing the master image

You are now ready to test the image, but first please note:

IMPORTANT: Do not run the installed application on the image master machine! This may cause you to have to start the process over with a clean install of your operating system.

Why you must test on a different machine:

The VitalSource^TM Library contains a wealth of valuable electronic resources, many of which are currently protected under copyright law. To help ensure that the rights associated with these documents are properly managed, the VitalSource^TM Bookshelf application will associate each copy of the Library with the machine used during registration. Therefore, if you register on the master image machine, it will be the only machine on which your campus' copy of VitalSource^TM Library will run.

Recommended testing procedure

Create a test image on a different machine (as you would for your intended user base). On this newly imaged machine, launch the VitalSource^TM Bookshelf application and register the application using a test account that you create (the software will prompt you through this process). Then, verify that books, .pdf files, and MIDI files open and work as expected.

You only need to test one title for each type of content (Vitalbook, website, PDF, midi file) to insure that the installation is correct. If any of them do not open, check the locations in step 2. If you have problems registering, check the locations in step 3. Make any corrections on the master image, and re-image the test machine. When retesting, you do not need to create a new test account, as you can just log into your previous test account on that machine (rather than re-registering with a new account).

Additional assistance

Please do not hesitate to contact us if you need more assistance.

Email to:

library-support@VitalSource.com

Or call our support team at:

(U.S) 919.755.8054

If it is not already there, please put "Master Image Set-Up" into the subject line of your email message. Inquiries will be answered as quickly as possible, usually the same day as received. In Europe, responses are typically next day, and if you include a telephone number in your email (with country code) we are happy to call. Please let us know the time zone and when you would be able to receive the call. We normally are staffed 9 AM - 7 PM Eastern US time (GMT -5 hours), but can make arrangements to call at other times, if need be.

Our team is working to make installation and support easier for campus IT staff, and will welcome questions, comments, and suggestions.

<< Back to Step 3

Creating Master Images Introduction